InMotion Hosting Review – Complete Features & Hosting Guide 2017

The American hosting company InMotion Hosting is headquartered in Los Angeles, CA and has an additional office in Virginia Beach, VA. Its main business is hosting but provides webs design services as well.

Since its founding in 2001, InMotion Hosting has continued to expand. The company is proud to promote its easy migration services and customer care. If you are thinking about switching, you can find great features at every level of its hosting services, from the company’s BoldGrid site builder packages up to its dedicated services. Also included is a generous money-back guarantee policy and daily backups.

As of 2017, InMotion Hosting continues to be one of the top-rated cheap hosting options in the market.

Hosting Plans

Many hosting companies focus on only one to hosting services. However, InMotion Hosting covers the complete spectrum, with a majority of their plans’ features focused on appealing to large and medium business. The following is a brief description of the core hosting services offered by InMotion.

The company markets its shared hosting services as Business Hosting. All of its plans are compatible with software requiring Python, Perl, Ruby, PostgreSQL, MySQL and PHP. New customers receive a free domain, in addition to the option of having PrestaShop, Joomla!, or WordPress automatically installed. The plans also include 400+ one-click installers, G Suite integration (Google Apps), free daily backups, SSD storage and option for choosing your datacenter location. There are also reseller plans available, with similar features to the shared hosting plans.

InMotion also offers separate WordPress hosting plans that feature free themes, SSDs, backups and caching technology. Or you can choose a BoldGrid plan, which provides a combination of flexibility provided by the WordPress backend with the convenience offered by a drag-and-drop sitebuilder.

VPS hosting is available in the cloud for simple management and high uptime. These plans come with free cPanel along with free snapshot backups that allows you to revert to your server from the prior snapshot in the event something goes wrong. SSDs are included with each VPS, although the CPU cores are not assigned but “unlocked” instead. InMotion states that provides you with the freedom to utilize as many cores as you require.

The company’s dedicated servers include SSDs, cPanel, management and a free session with your system administrator in order get everything set up properly.

It is important to note that personal service is promoted as much by InMotion Hosting as its technology, with one of the key features being its US-based customer supports for all of the plans offered by the company.

Datacenters and Infrastructure

All of the plans that InMotion Hosting offers allow customers to choose their preferred datacenter location. However, there are a fairly limited number of locations to choose from. East or west coast is more than sufficient for most North American customers. However, customers living elsewhere would likely expected to have on facility at least in Asia or Europe.

InMotion Hosting claims that it owns the first Los Angeles-based green datacenter. Some hosting providers buy renewable energy credits in order to claim they have eco-friendly credentials. However, a new kind of air circulation for reducing air conditioning power is used by InMotion hosting instead. There is no information on whether the datacenter uses any kind of renewable power for keeping the lights on. However, the company does state that their energy usage has been cut by 70% due to the cooling system.

InMotion states that is uses Cisco and Brocade routers along with high-end Dell servers. The company’s facility on the west coast is connected via One Wishire, which is referred to as the world’s most connected building.

Customer Support

InMotion Hosting’s support service is branded as Premier Support. It is included with all of the plans, so it isn’t something that customers have to pay extra for.

Support is provided by email, chat and phone on a 24/7 basis. A degree of onboarding is also provided. For example, on some of the company’s large business plan a free session with one of their system administrator’s, and also offers Launch Assist, which is a free service to help its dedicated customers and resellers get off on the right food. Services offered by Launch Assist include custom hardware (only for dedicated), server security installations, email configuration and cron setup.

Assurances and Guarantees

The uptime guarantee offered by InMotion varies depending on the plan, so you need to check the fine print first. A 99.9% uptime is guaranteed for business (shared) hosting customers, and hosting credits are given for any downtime exceeding 0.1%. It is available only on certain packages.

You receive a 99.999% network guarantee on the dedicated hosting plan. On other plans it is reduced to 99.99%. Keep in mind that an uptime guarantee and network guarantee are not the same thing.

On shared plans a 90-day money-back guarantee is offered, and on dedicated servers it is 30 days.

Summary

Many desirable hosting features are included with InMotion Hosting, and this includes the company’s shared hosting plans. Given that its share hosting plans have been rebranded as “business” show how seriously the company takes its entry level hosting plans. The best features include the focus on offering the latest PHP version, standard SSD storage and free backups on a daily basis. The Launch Assist service also is very helpful for rapidly growing businesses.

Before signing up there are two major points that you need to consider; lack of datacenter locations outside the US, if that is relevant for you, and the fact that some shared hosting plans lack having an uptime promise that is clearly defined. However, the focus on good technical grounding and solid customer support are things that many small businesses will find very attractive.

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Average rating:  
 1 reviews
by Theresa Edwards on InMotion Hosting
Love the starting discount

I was looking for a company to host my new blog and landed on the Inhosting page. They had a signup bonus for under $3 a month, hard to beat so I got started.