Bluehost vs. GoDaddy

If you’re looking for a great website, GoDaddy has the ideal brand, mindshare, and pricing in the industry. As one of the oldest and the most reputable hosting companies that are shared, Bluehost is an ideal choice. Here is a comparison of Bluehost vs. GoDaddy for understanding which is the best choice for web hosting in the industry. These focus on WordPress as hosts.

Here are a few quick notes: This review of Bluehost and GoDaddy was originally published on July 16, 2013. We’ve updated it several times and the latest was in May of 2017. We’ve taken into account both GoDaddy’s and even Bluehost’s rebranding as well as the new tiers and the myriad of other changes. As a disclosure, while everything is based on experience as paying customers and or consultants, I have also received a few fees for referral from some of the companies that are mentioned herein.

In comparing NameCheap vs. GoDaddy, I got a lot of questions via email regarding choosing the right domain. When using GoDaddy, I used WordPress. I’ll write this comparing GoDaddy hosting with some of the other hosts that I’ve used personally.

I’ve also answered some of the questions regarding Bluehost as I have also recommended HostGator on this site as well. As a point of clarification, both HostGator and Bluehost are varied brands of the very same holding company. It’s kind of like comparing Sprite and Coke.

I have used HostGator for a variety of projects mainly in part due to how they have structured their features as well as their pricing. You’ll want to see how HostGator uses 45 percent off in discounts as well. I’ve written a variety of Bluehost reviews here and have many clients who really like how they work. Specifically, we’ve used InMotion VPS Hosting that focuses on customer service as well as performance.

For now, we’ll compare both BlueHost vs. GoDaddy especially on the price as well as the usability and the support as well as the features and various other benefits that they have to offer.

Okay, so are we ready? Let’s go ahead and compare BlueHost vs GoDaddy for who is the best web hosting company for those who are just beginning to run their own websites, or you can just move on to the conclusion.

Price

When you compare GoDaddy and Bluehost with price, you’re going to find that there are a few challenges in that both of them offer many specials depending on the month. Thus, the pricing isn’t every going to line up exactly. Next, GoDaddy has broken down the service tiers in the year 2016. Bluehost has consistently super inexpensive prices however, they limit their basic plan and the pro tier offers a domain upsell. Both of them offer different tiers and you’ll find that it’s like comparing apples to oranges when you consider how each of their tiers line up.

Bluehost Basic Plan is equivalent to GoDaddy’s Economy plan.
Bluehost Plus Plan is equivalent to the GoDaddy Deluxe Plan and Bluehost hasn’t any hard caps while GoDaddy does.

Bluehost Prime is equivalent to GoDaddy Ultimate Plan and Bluehost offers a few bonuses in their version, however, they’re fairly comparable.

Some websites who use GoDaddy and Bluehost have chosen one over the other as the pricing changes frequently. Overall, Bluehost is cheaper in the long run as far as features go. However, with new tiers moving forward, GoDaddy has held their value per dollar when compared to Bluehost.

If you’re seeking an affordable dirt cheap solution for your hosting for a simple website that has limited storage, you’ll find that GoDaddy is less expensive when you choose their specials. However, Bluehost’s starter plan offers you a comparable plan is only a few dollars more after the offered promos.

Bluehost’s plans start at $10.99 per month for unlimited everything. These include unlimited databases which are vital as you’ll be using WordPress sites that you can install yourself. You’ll have unlimited storage and domain maps. They will often discount these as low as $6.95 per month or even less if you take the time to register for a longer period of time.

GoDaddy has several comparable plans. Deluxe is similar to Bluehost plans other than they cap the number of databases that you can have. It’s a bit less expensive at $8.99 per month and often discounted as low as $4.99 per month. Ultimate often has discounts that start at $14.99 per month and discount down to as low as $7.49 per month with deals. It’s also got unlimited databases however, it can also add in SSL and even Premium DNS that isn’t necessarily required by a lot of websites however, if you have numerous projects going you’ll appreciate that you have no caps.

If you’re in a bind for cash and you want a super cheap way to host your site, GoDaddy and Bluehost are tied on the lower tiers for pricing. In the middle tiers, you’ll find that Bluehost is a better deal as they offer more value for your money.

As for the top tier plans, you’ll find that Bluehost offers far more in features. While we’re not quite sold on the value or whether or not they make up the price, you’ll find that 2SpamExperts vs 1 SpamExpert are available. If you’d rather buy the SSL from a third party vendor such as NameCheap you’ll find that there are variances. This makes me question the mid line offerings of both companies.

Usability

It’s important to remember that hosting companies are selling something that is very technical in nature. It can be daunting for many to use. A good hosting company will strike an equal balance between control and convenience. With backends and account dashboards, these should all be very clean and tidy and straightforward.

As previously stated, both GoDaddy and Bluehost will utilize the industry standard of CPanel for server backends. They’re both customized to offer simplicity and ease of use.,

Screenshots of the backends of both GoDaddy and Bluehost are available and you can see what you’re purchasing if you take the time to view them.

When you’re signing up for hosting, you’ll find that you’re not getting a website, you’re only getting a place to park your website. You’ll have a dashboard that allows you to operate your site and you can add and delete domains as well as install files and manage your databases. you can also use WordPress or another service as desired.

Since you have the backend of the server, you’re not going to find it very user-friendly. It’s nice to be able to install and manage your site without having to learn any new programming.

Bluehost will offer a backend that is called cPanel for their accounts. This is the industry standard. On average, cPanel is unpolished however, it’s a very straightforward interface. Bluehost offers a very polished backend that is compared to other cPanel hosts. It’s well organized with a variety of tabs that you can use to reduce the clutter. They’ve also added in a variety of options added to the large green Install WordPress buttons.

In July of 2013, GoDaddy updated to cPanel – the industry standard control panel for hosting. It can be frustrating it can be limiting and unwieldy if you’ve tried to use it to build up more than one site.

GoDaddy rebranded in the Fall of 2013. They switched from the industry cPanel standard for an extra $1 per month. They customized to make it user-friendly just like Bluehost.

After they rebranded and switched to cPanel they are similar in usability. I really like Bluehosts smaller educational touches and their one-click WordPress installs. However, GoDaddy’s integration uses heavily used products such as domains and email.

They’re equivalent and work well together. If you’re going from scratch then you’ll find that Bluehost has the cleaner edge design. With better education and more upsells you’ll have more options.

Customer Support

Of course the judgement of customer support is always going to prove rather anecdotal, particularly if you’re not someone that uses it that much yourself. If you have an email or phone rep that’s a living person, your experience might vary based on how their day is going. Believe it or not, some Comcast consumers report terrific support, despite the company’s reputation.

I’ve had experience with both GoDaddy and Bluehost, and I’ve also talked to a number of folks that have used both too. The conclusion seems to be that the support at GoDaddy is adequate. The wait time on the phone seems to be a number of minutes, and I’ve always had to explain myself several times about my issue. Having said that, they do get their job done and my problems are often fixed. I have no horror stores, but I also can’t commend them for anything terrific along the way.

Bluehost is different, as they’ve always delivered support that was fast and solid. I’ve talked to them by both email and phone, and both experiences were terrific. Bluehost’s customer service is rated highly, and my experiences suggest that they deserve it. However, a DDOS attack and their response to it in 2015 was something that brought them criticism. A more recent incident was handled far more transparently.

Then again, much of it is anecdotal. I personally believe a better way to look at things is to see if a business views their support as something that costs them, a potential investment, or a chance to upsell. Any corporate culture evolves from one of those standpoints.

You can often deduct this if you look at the availability of various support channels, the investment in do-it-yourself help, and definitely figuring out the right approach to their customer service.

Bluehost and GoDaddy both feature knowledgebases of impressive size, but GoDaddy seems to skew things towards their very own products rather than hosting help. Both also have support through many channels, including chat and phone.

One primary difference I notice is that Bluehost opens the door to self-triage of sorts, where you can actually choose your support issue before you call.

GoDaddy’s User Support

GoDaddy likes to push everything they can to a main phone line so their account reps or even their phone tree might sort issues.

Bluehost’s Support

The support approach at Bluehost is far more preferable. If you’re calling them about a possible WordPress issue, then you aren’t going to be stuck in the very same line as people with billing issues.

Bluehost involves fewer transfers in between their reps, and I always feel like I have more control.

That does come with a downside though, which is the fact that you need to do a self-diagnosis which might be confusing should have a possibly overlapping question.

So, between reviewing GoDaddy versus Bluehost in terms of customer support, Bluehost is a clear winner given how they approach things.

The Various Hosting Features Offered

As the pricing paragraphs mentioned, both Bluehost (Basic, Plus, Prime) and GoDaddy (Economy, Deluxe, Ultimate) offer a number of tiers which don’t always line up with each other, making direct comparisons hard to do.