1&1 Review – Complete Features & Hosting Guide 2017

1&1 is a well known and large hosting organization. United Internet, a German internet services company, now owns it along with other brands like Sedo.com and Fasthosts.

1&1 was founded in 1988. It one of the world’s largest hosting organizations with over 15 million customers and handles 19 million domain names. There are 10 separate arms of the company located in North America and Europe, with each of them having their own hosting plans and website. 1&1 still operates as a complete hosting solution in 2017.

You might be familiar already with 1&1 due to all of the TV advertising that it does. This company focuses on shared hosting services and domain name registration, although they also offer a wide selection of other services as well.

Hosting Plans

1&1 Hosting offers 4 Linux-based shared web hosting plans. Each plan comes with unlimited bandwidth.

  • The Starter plan is the company’s very low cost option. It offers 5 GB disk space, 1 ‘click and build’ application, 1 MySQL database, up to 1,000 email accounts.
  • The Standard plan comes with 50 GB disk space, 5 web applications, 10 MySQL databases and 300 email accounts.
  • The Unlimited plan, like its name suggests, eliminates the limit on web applications and desk space, and offers up to 100 MySQL databases and 5,000 email accounts. A free domain name also comes with this plan.
  • The Business plan is the company’s top of the line shared hosting plan. The limits on databases and email accounts are lifted.

Click Here to see a full comparison chart at 1and1.com.

1&1 customers may also choose Windows hosting. Three plans are available that are similar to the company’s Linux-based Starter, Unlimited, and Business hosting plans.

A dynamic cloud server hosting service is also offered by 1&1. It enables customers to build a cloud server that is based on either Windows or Linux. This service is configured based on a sliding scale, so that customers select disk space of 100 to 800 GB, 24 GB RAM and up to 6 processor cores. VPS and dedicated servers are also available as well.

In addition, 1&1 provides various other services, including an affiliate program, ecommerce tools, search engine marketing, and a web site building tool.

Uptime and Downtime

No promises or claims are made by 1&1 to its web hosting customers in terms of uptime. There is also there is no guarantee or SLA for reassuring prospective customers. However they store all date in two locations simultaneously. If one server fails, the other one takes over. It is a good provision to have, but some people might be put off by no uptime guarantee.

Since 1&1 is part of a very large hosting organization, it uses data centers that are located all throughout the US and Europe. 1&1 uses more than 70,000 servers and their data centers all utilize the regular array of 24/7 security, cooling systems and power backup systems to always keep everything up and running. 1&1 also has a mobile app that customers can use to see the status of their servers at any time.

Customer Support

The company offers a range of various support services. Before going over them, it worth noting that every arm of the overall organization has its very own technical support contacts; so in the UK there is a UK email address and phone number and in the UK there is a US phone line and email.

They offer 24/7 technical support and a free phone number. Customers can also opt to let technical support to use the Netviewer application to view and also guide them through to a solution for their issue. A comprehensive list of FAQ is also maintained by the companies for self help purposes.

1&1 also has active Facebook and Twitter accounts (these are also country specific with different accounts in the US, Germany and other countries, so be sure you are following the one for your location). Upon reviewing the accounts, it does appear that 1&1 interacts with its customers via these channels and does respond to support questions asked on social medial.

1&1 also posts videos on its YouTube channel once in a while.

Control Panel

The Parallels Plesk control panel is provided by 1&1 for the company’s dedicated and VPS plans. For its shared web hosting customers the company appears to provide customers with its own custom control panel. Unfortunately, the help area doesn’t have much information on the custom panel,so it hard comparing it with cPanel and other common control panels. The information on the control panel confirms that you can perform most of the expected functions. However, I wasn’t able to determine how user-friendly the control panel is.

A free and useful application has also been created by 1&1 called EasyLogin. It enables customers to access all of their applications from their toolbar directly.

Extras & Bonuses

Web hosting customers who buy the Business or Unlimited plan receive a free domain name along with Yahoo/Bing and Facebook advertising credit. One click installs are supported by the control panel and cover many common applications and scripts (including ZenCart, PHP, Drupal, Joomla, WordPress and more).

1&1 provides its customers with green hosting badges that they can put on their websites. Top energy efficient servers are used by the company, along with paperless billing and other kinds of eco-friendly initiative to back up its green claims.

Cancellation Policy and Money Back Guarantee

1&1 offers a 60-day money-back guarantee. It might not be the longest guarantee available, but is longer than most. The guarantee applies to its shared hosting plans only and doesn’t include software shipping and handling costs, software license fees or domain name registration fees.


It really is obvious that 1&1 belongs to an enormous hosting organization. It has a sprawling website, and there is a broad range of options for customers in different countries.

The services offered by 1&1 are comparable to numerous other hosting providers, however the large amount of positive news coming from the technical press suggests this is a well-respected company. That alone is a real confidence booster.

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 1 reviews
by George on 1&1 Hosting
Easy to use

Very easy to use and get started with, I give them 5 stars.